Mein o2

Telefónica Germany GmbH & Co. OHG

Contains ads

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
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• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
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• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
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• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
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Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
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Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required

Ratings and reviews

Unfortunately as I saw the app score, and experienced it myself, I'm kind of sure it's a really bad app design, I cannot even login, how I get my number and SMS when it is inserted in the router! For God sake why authentication not work with email!? do I have to put the sim on my phone first to do login things! there is no link, info whatsoever which can help to login easily, any idea O2 team!?

Please don’t get drawn in by cheap packages. My experience with O2 has been disappointing. I had connection issues in 2022 and struggled to get the contract canceled. In 2026, I’m facing similar problems again. - The app still doesn’t support language changes and redirects many options to the web version. - Their cable internet relies on Vodafone’s infrastructure, which may be why the connection is unstable. Overall, not recommended based on my experience.

Worst app ever. Many features cannot be displayed, I get error messages very frequently: content can't be loaded, options can't be displayed. Sometimes I cannot even choose a new internet option, it takes days until I can book something. I do not recommend the app.