4.1
236K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required
Updated on
Jul 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
231K reviews
George H
June 30, 2024
The new design is a more confusing one. Before I used to be able to reach the bonus 500mb app option very quickly every month because it's location was intuitive. Now it's not. Also only German language is supported which is ok, would be nicer to support a few universal languages like English and Spanish.
2 people found this review helpful
Lylian Dubost
July 10, 2024
I can't log in. I get an error saying I should connect to the Internet, but I am connected to wifi. I will cancel my O2 subscription. Edit: of course, I did. It didn't work. I will be switching to another provider by the end of the month
Telefónica Germany GmbH & Co. OHG
July 11, 2024
Hallo Lylian Dubost, vielen Dank für deine aktualisierte Bewertung. Wir bedauern, dass du momentan Login-Schwierigkeiten hast. Es wäre sehr schade, wenn du uns verlassen würdest. Kannst du dich über das Webportal in Mein o2 weiterhin einloggen?
Ayla ternes
May 22, 2024
I really only use the app to see hom much data I have used and left to use. I really liked the previous Design with the circle and it being the first thing it told me and the prediction of how much I would use that month was also nice. Now with the new Update i have to go into a new section to see all of that inf