The 4 Stages of Psychological Safety: Defining the Path to Inclusion and Innovation

Timothy R. Clark

Μαρ 2020 · Berrett-Koehler Audio · Αφήγηση από Larry Herron

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This book is the first practical, hands-on guide that shows how leaders can build psychological safety in their organizations, creating an environment where employees feel included, fully engaged, and encouraged to contribute their best efforts and ideas.



Fear has a profoundly negative impact on engagement, learning efficacy, productivity, and innovation, but until now there has been a lack of practical information on how to make employees feel safe about speaking up and contributing. Timothy Clark, a social scientist and an organizational consultant, provides a framework to move people through successive stages of psychological safety. The first stage is member safety-the team accepts you and grants you shared identity. Learner safety, the second stage, indicates that you feel safe to ask questions, experiment, and even make mistakes. Next is the third stage of contributor safety, where you feel comfortable participating as an active and full-fledged member of the team. Finally, the fourth stage of challenger safety allows you to take on the status quo without repercussion, reprisal, or the risk of tarnishing your personal standing and reputation. This is a blueprint for how any leader can build positive, supportive, and encouraging cultures in any setting.

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Timothy R. Clark is founder and CEO of LeaderFactor, a leadership consulting and training organization, and works with leadership teams around the world. He earned a triple degree and first-team Academic All-America honors as a football player at Brigham Young University and completed a doctorate in social science from Oxford University. He is also the author of Leading with Character and Competence.