The Simple Truths of Service: Inspired by Johnny the Bagger

Ken Blanchard

aug. 2013 · Ascent Audio · Carte narată de Don Hagen și Rose Itzcovitz

Despre această carte audio

If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store

Despre autor

Ken Blanchard is one of the most influential leadership experts in the world. He has co-authored sixty books and his groundbreaking works have been translated into over forty languages. In 2005 he was inducted into Amazon's Hall of Fame as one of the top twenty-five bestselling authors of all time.