The Simple Truths of Service: Inspired by Johnny the Bagger

Ken Blanchard

авг 2013. · Ascent Audio · Чита Don Hagen и Rose Itzcovitz

O ovoj audio-knjizi

If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store

O autoru

Ken Blanchard is one of the most influential leadership experts in the world. He has co-authored sixty books and his groundbreaking works have been translated into over forty languages. In 2005 he was inducted into Amazon's Hall of Fame as one of the top twenty-five bestselling authors of all time.