The Arbinger Institute is a worldwide institute that helps organizations, families, individuals, and communities solve problems created by self-deception. The Institute is led internationally by Jim Ferrell, Duane Boyce, Paul Smith, and Terry Warner. Local managing directors guide Arbinger's work in territories around the world. Headquartered in Woods Cross, Utah, Arbinger has international operations in the United Kingdom, France, Germany, the Netherlands, Israel, India, Singapore, Australia, Taiwan, Korea, Japan, Mexico, Canada, and Bermuda.
William Dufris attended the University of Southern Maine in Portland-Gorham before pursuing a career in voice work in London and then the United States. He has won more than twenty AudioFile Earphones Awards, was voted one of the Best Voices at the End of the Century by AudioFile magazine, and won the prestigious Audie Award in 2012 for best nonfiction narration. He lives with his family in Maine.