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About the author
創作者簡介：
嘉蒂．吉特爾 (Jody Gittell)╱是布蘭戴斯大學（Brandeis University）教授，也在麻省理工學院（MIT）全球航空業學程（Global Airline Industry Program）授課，專長領域是人力資源和服務作業管理。
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嘉蒂．吉特爾 (Jody Gittell)╱是布蘭戴斯大學（Brandeis University）教授，也在麻省理工學院（MIT）
Summaries.Com
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