酒店行業卓越績效管理

· 清華 Book 97 · 崧燁文化(崧博)
Ebook
310
Pages

About this ebook

本書結合作者多年在酒店業的咨詢經歷,以酒店行業為特定對象,在分析國內酒店行業績效管理現狀的基礎上,圍繞績效管理的流程體系,從實戰角度講述酒店行業績效管理的工具與方法、績效計劃及KPI體系構建、績效實施與管理、績效考核、績效反饋與面談以及績效考核結果的應用,並以天祿酒店的績效管理應用作為案例分析,系統講述酒店行業績效管理的特殊性和關鍵點,理論與實踐緊密結合。

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