顧客に「感動以上」の喜びを提供するための 「サービス」の常識

· PHPビジネス新書 Book 28 · PHP研究所
5.0
1 review
Ebook
252
Pages

About this ebook

顧客の不満を感動に変え、これからのサービスの究極の目標である「幸せ感」を実現するための知識と方法を、CSの第一人者が説く。 【PHP研究所】

Ratings and reviews

5.0
1 review

Reading information

Smartphones and tablets
Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.
Laptops and computers
You can listen to audiobooks purchased on Google Play using your computer's web browser.
eReaders and other devices
To read on e-ink devices like Kobo eReaders, you'll need to download a file and transfer it to your device. Follow the detailed Help Center instructions to transfer the files to supported eReaders.