汽车售后服务实务

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· 重庆大学电子音像出版社有限公司
Ebook
160
Pages

About this ebook

本書從實際應用出發,對汽車售後各階段的服務及管理作了詳細的闡述,包括汽車售後的前期、中期和後期服務內容,即汽車消費信貸、購車手續代理、汽車保險、汽車保修索賠、汽車維護與檢測、汽車配件供應、汽車美容裝飾、二手車交易等工作環節應如何管理。作者還就汽車售後服務市場的拓展與開發講述了自己的觀點和看法。本書可供高職高專汽車檢測與維修專業教材,也可供專業汽車售後服務業的從業人員參考。 .

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