500 Letters for Difficult Situations: Easy-to-Use Templates for Challenging Communications

Corey Sandler

maj 2010. · Prodaje Simon and Schuster

O ovoj e-knjizi

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to:

• Express sympathy for the bereaved
• Explain why a relationship isn't working
• Offer condolences for those who are going through a divorce
• Give a notice of termination from employment
• Reprimand an employee for poor performance

500 Letters for Difficult Situations ensures that you know what to say and how to say it.

O autoru

Corey Sandler, considered one of the pioneers of computer journalism, was the first Executive Editor of PC Magazine and one of the founding editors of several other national publications. He has written more than 200 books on computer, business, history, sports, and travel topics.