Advising in Austerity: Reflections on Challenging Times for Advice Agencies

Samuel Kirwan

Dec 2016 · Policy Press

About this ebook

Available Open Access under CC-BY-NC licence.

In a world dominated by austerity politics and policies, Advising in austerity provides a lively and thought-provoking account of the conditions, consequences and challenges of advice work in the UK, presenting a rare and rich view of the world of advice giving. Based on original research it examines how advisors negotiate the private troubles of those who come to Citizens Advice Bureaux (CAB) and construct ways forward. Exploring how advisors are trained, the strong contributor team reflect on the challenges facing Citizens Advice Bureaux in the future, where austerity will ensure that the need for advice services increase, while funding for such services declines.

About the author

Dr. Samuel Kirwan is a Research Associate working on the New Sites of Legal Consciousness Project at the University of Bristol. Dr Kirwan has strong links with Citizens Advice Bureaux across the United Kingdom, with other advice services in the Bristol area, and with Citizens Advice and Citizens Advice Scotland. He is a founding member of the Authority Research Network and regularly contributes to the blog at authorityresearch.net/blog. His publications include Space, Power and the Making of the Commons (Routledge, 2015).