CALL CENTRE AN INSIDE STORY

VIKRANT SHUKLA

июнь 2010 г. · MEHTA PUBLISHING HOUSE

Об электронной книге

"A Life Running 24/7

The book describes the story of a small town youth being unsuccessful in Law profession, tries his destiny in a call center. Having faced some obstacles, he gets the job. Initially, he is shocked by the Call Center culture. Gradually he understands the hardships, hectic schedule and effect of the fatigue of the nightshift that has on its employees though it offers attractive salary and incentives. The book also deals with the causes that make youth addictive to bad habits which provide temporary relief to their frustrations. Finally it contains the truth ""What happens behind the big buildings of glass"