Continuously Improving an Organization's Performance: High-Speed Management

Donald P. Cushman · Sarah Sanderson King

May 1997 · State University of New York Press

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This practical hands-on tool kit for managers demonstrates when, where, and how to implement significant organizational change through teamwork. The use of self-managed, cross-functional, benchmarking, and outside linking teams by high-performance firms is employed in a case study format.

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Donald P. Cushman is Professor of Communication at State University of New York at Albany, and coeditor of the SUNY series, Human Communication Processes. Sarah Sanderson King is Professor of Communication at Central Connecticut State University, and coeditor of the SUNY series in International Management. Among the books the two have written are Political Communication: Engineering Visions of Order in the Socialist World; High-Speed Management and Organizational Communication in the 1990s: A Reader; Communicating Organizational Change: A Management Perspective; Communication and High-Speed Management; and Lessons from the Recession all published by SUNY Press.