Daren C. Brabham has been at the forefront of the academic study of crowdsourcing. This book includes extensive interviews with public and private sector managers who have used crowdsourcing. Brabham concludes with a list of the top ten best practices for public managers.
Daren C. Brabham is an assistant professor of public relations and new media at the University of Southern California's Annenberg School of Communications. He is the author of Crowdsourcing and the editor of the online journal Case Studies in Strategic Communication.