Social Security Administration: Further Actions Needed to Address Disability Claims and Service Delivery Challenges: Congressional Testimony
Aug 2009 · DIANE Publishing
Ebook
22
Pages
About this ebook
For years, the Social Security Admin. (SSA) has experienced challenges managing a large disability workload and making timely decisions. In FY 2006, SSA made about 3.7 million disability claims decisions, while over a million were awaiting a decision. Further, SSA has faced staffing challenges and difficulties managing its workloads at its network of 1,300 field offices, where millions of people go to apply for disability and retirement benefits, to obtain Social Security cards, and for a host of other services. This report addresses: (1) key service delivery challenges facing SSA, particularly with respect to the backlog of disability claims; and (2) steps SSA is taking to address these challenges. Charts and tables.
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