Diane Gottsman is a national etiquette expert, television personality and the owner of The Protocol School of Texas. Diane is the resident etiquette expert for morning talk shows, SA Living and Good Day Austin. She has been featured nationally on the TODAY show, HLN, CBS Sunday Morning and WGN Chicago. Diane has been featured in The Wall Street Journal, Huffington Post, CNN, Forbes, The New York Times, The Boston Globe and Chicago Tribune. She lives in Austin, Texas.