1. The outside and the internal environment
and the skill to surround IT human resources・・・8
It clarifies the road map and IT skill of
IT engineer.
The analysis of BSC, SWOT of the needs and
IT engineer of the company
1.1 The analysis of BSC, SWOT of the needs and IT engineer of the
company・・・9
■Let’s analyze business management ability by the balance scorecard.・・・9
■The basics of the SWOT analysis for IT
engineer・・・14
1.2 The self-innovation for IT engineer・・・17
■The self-innovation model who jumps to IT engineer・・・17
■< Case study > Making the road map of the self・・・21
1.3 The global standard of the becoming information-oriented・・・22
■ JNX of the e-commerce in the automotive
industry・・・22
■PMBOK・・・25
■Rosetta Net・・・26
■XML・・・28
■CMM .・・・31
■Seven emerald model・・・36
2. Let’s
explore core competence in the becoming
information-oriented process - it understands the basics of the becoming
information-oriented process.・・・52
2.1 The project management ability・・・53
■The ideal way of the skill management
about the project・・・53
■< Case study > The ideal way of the skill management about
the project・・・53
■To improve the productivity of the project・・・55
■The mismatch of the project by
thoroughgoing of the skill management.・・・58
■Setting the evaluation axis of the project・・・63
■The external environment and the
evaluation by the viewpoint of the internal environment・・・65
2.2 The corresponding competence of the
management strategy planning and promotion process・・・68
■The building of a management strategy and
a business model・・・68
■The basic knowledge for the management
strategy working-out・・・84
■< Case study > The business model which aimed for the whole
to be best by the design-data utilization・・・88
■< Case study > The out-sourcing
strategy which aimed to reform physical distribution・・・91
2.3 The corresponding competence of the
becoming information-oriented strategy planning and promotion process・・・93
■The IT solution strategy・・・93
■IT solution and the managing viewpoint・・・95
■The reviewing of IT investment by the
net-present-value law・・・98
■< Case study > The point of the Web system in the e-commerce・・・99
■< Case study > The attention point in SFA introduction・・・103
■< Case study > The attention point in CTI system introduction which cooperates with
SFA・・・105
■ < Case study > The point of the data warehouse introduction・・・108
2.4 The corresponding competence of the systematization
promotion process・・・110
■ < The case study > The practice of the management requirement by
the groupware・・・113
■Let’s understand the technique of the system development.・・・115
■The test about the all kind approach
system development process of the systematization・・・120
■The basic point of the system switchgear・・・124
■< Case study > The point of the
cooperation of the ERP software package among the systems・・・128
2.5 The corresponding competence of the
operations management process・・・130
■The operations management process and the
corresponding competence of the system・・・130
■The performance and the failure management
is the pivot of the operations management.・・・134
■The mechanism of the soft back-up to have
supported a system failure・・・137
■< Case study > The way of thinking
of the operations management in ASP・・・138
3. Let’s
explores core competence with the ability axis.・・・139
It clears up the novel IT engineer ability
to lead a system to the success.
3.1 The ability axis and the empowerment of
IT engineer・・・140
■Making an ability axis clear and
empowerment's approaching・・・140
3.2 The seven diamond rule of the
system-thinking・・・144
■The structure and the approach of the
system-thinking・・・144
■Let’s think of the phenomenon by structure of the investing,
the output ( Rule 1 ).・・・145
■Let’s dig up the factor which relates to
the phenomenon and making a grouping, the abstraction, its making a number a
type ( Rule 2 )・・・149
■Let’s see a phenomenon in the front and
back of the negative aspect, the plus side ( Rule 3 ).・・・151
■Let’s change and it simulates a parameter about the
phenomenon ( Rule 4 )・・・.153
■Let’s create an image by the illustration
and it clarifies a shackle during the phenomenon, the relation of the
cooperation ( Rule 5 ).・・・155
■Let’s set a basic axis and a type and the
simplification, the modeling, its making a phenomenon a deoxyribonucleic acid (
Rule 6 )・・・156
■Let’s try the systematizing of the phenomenon, framework
building by it ( Rule 7 ).・・・168
3.3 The information control power and the
communication・・・160
■The point of the communication ability・・・160
■The knowledge management・・・163
3.4 The team working and the leadership・・・165
■The forming of a communication and the show of the
ability for the member to have・・・165
■The accumulation body and the team working
of the knowledge・・・167
3.5 The embodiment of the bargaining
ability and the client needs・・・170
■The basic point of the bargaining ability・・・170
■When discipline bargaining ability・・・173
4. The practice of the core competence・・・175
The master of the operation management and
the becoming information-oriented practice power of each field
4.1 BASIC design of the becoming
information-oriented and the operation management・・・176
■BASIC design of the operation management・・・176
■The operation management and the
organization・・・178
4.2 Let’s design the operation management of the manufacture
management field.・・・183
■Let’s master the basics of the production
management system・・・185
4.3 To design
the operation management of the distribution management field ・・・
187
■The basic pattern and the POS system of
the e-marketplace・・・187
4.4 To design
the operation management of the marketing management field .・・・189
■The operation management of the marketing
management system・・・189
4.5 Let’s design the operation management of the
physical distribution management field .・・・193
■3PL(Third Party Logistics) which shows
power in the physical distribution field・・・193
5. The mission・・・197
Let’s
understand the mission of IT engineer.
5.1 The macro and the micro viewpoint・・・198
■The macro about the business process and
the micro viewpoint・・・198
■The cash flow management and the becoming
information-oriented・・・202
■The macro about the project management and
the micro viewpoint・・・206
5.2 The power of the digital organization
and the intangible assets・・・208
■The digital organization out of the
in-house・・・208
■The knowledge management and the
intangible assets・・・211
■The representative supply chain management of the
digital organization (SCM)・・・213
■The digital organization and the internal
control・・・215
■< Case study > The security securing in case of the Internet
procurement?・・・217
5.3 Becoming information-oriented
innovating of business management・・・219
■Business management innovating approach・・・219
■The show factor and the Web system of the
business competitiveness・・・222
■< Case study > The mechanism of the utilization of the
information on the customer buying behaviour・・・224
5.4 The corporate culture and the conflict
of the becoming information-oriented・・・226
■The corporate culture becomes the brake of the becoming
information-oriented, too.・・・226
5.5 The risk management and the becoming
information-oriented・・・229
■The approach by the attack of the patent ・・・229
■The point of security compatible・・・233
■The basics of the encryption technology・・・237
< Coffee break >:
■The ancient Greece philosophy and IT
By this book you can understand the IT
skill for IT system engineer and IT system developer, IT project manager. The
IT skill is the one which becomes the core competence and the advantage and the
competitiveness of IT human resources
and this book provides the skill and the knowledge of the empowerment
which is indispensable to leap.
It adopts the composition which aimed at
this manual's arranging the case study of the appropriate theme everywhere to
polish the skill of the practicing empowerment and attempting to strengthen the
system-thinking power to think of personally in the approach.
Moreover, it organizes an indispensable
knowledge corner, and it takes up and it is introducing the basic knowledge
which is indispensable for the reader who aims to grow as IT human resources in
the communication ability and the basics of the bargaining ability, too.
Here, let's introduce contents in each
chapter.
" Chapter 1 the outside and the
internal environment and the skill to surround IT human resources " :you
can clarify the road map and the skill of IT engineer.
It explores about the needs of the company
and BSC of IT engineer and the SWOT analysis, the excellence career path and IT
skill, the self-innovation of IT engineer, the global standard of the becoming
information-oriented.
" Chapter 2 exploring core competence
in the becoming information-oriented process " :you can understand the
basics of the becoming information-oriented process.
Almost, it clarifies project management
ability.
It sees in detail about the corresponding
competence of the becoming information-oriented which consists of the
management strategy planning and promotion process, the becoming information-oriented
strategy planning and promotion process, systematization promotion process,
operations management process.
" Chapter 3 exploring core competence
with the ability axis " :you can clear up the IT engineer ability to lead
a system to the success.
It introduces the seven diamond rule of the
system-thinking at the ability axis of IT engineer and you can understand the
illustration expressive power which is indispensable for IT engineer.
Moreover, it explores about the embodiment
of the information control power and the communication, the team working and
the leadership, the bargaining ability and the client needs.
" Chapter 4 the practice of the core
competence ":you can practice the IT system design.
Almost, it introduces the point of the
operation management of the manufacture, the circulation, the sale and each
administration genre which consists of physical distribution which designs
after understanding the basic design of the IT system and the operation
management including the systematic approach.
" Chapter 5 the mission ":you can
understand the mission of IT engineer.”
It considers about the macro and the micro
viewpoint, the power of the digital organization and the intangible assets,
becoming information-oriented innovating of business management, the corporate
culture and the conflict of the becoming information-oriented, the risk
management and the becoming information-oriented.
It expects that above composition can
utilize as the initiation book of the empowerment in IT human resources.
Author:Tomohisa Fujii
Resistered Management Consultant IT Coodinator System Analyst