This book covers the basics of installing and using a CRM system, explaining how to implement vtiger's powerful features for your business, adding extensions, plug-ins, and theming. It provides a step-by-step guide to installing, configuring, and customizing vtiger even at the code level, with practical advice and directions. This is book is written for IT professionals and business managers who have power-user computer skills and are looking to improve sales management processes and/or customer service processes.
About the author
Ian D. Rossi is the CEO of aimtheory, a privately-owned Internet company. aimtheory has been providing Internet-based business solutions to small and large companies globally since 2007. Ian is a co-founder of aimtheory CRM, a hosted vtiger CRM solution that serves clients on every continent except for Antarctica. Ian has over 14 years of experience in Internet-based business solutions.
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