Information Systems Management

Seema Shokeen · Pooja Singh · Suman Mann

Aug 2020 · I K International Pvt Ltd

About this ebook

This book majorly focuses on the management of the information systems and also analyses the relationship among the people, information, information systems and the business houses. The key elements of the book comprises the roles, risks, challenges and the impact of information systems on the decision-making process of the managers. It also discusses the contemporary applications of the information systems, enterprise planning, customer relationship management, supply chain management and other related topics. It also deals with the interpersonal relationship of customers, managers, partners and suppliers. It discusses the extensive use of knowledge management system for the efficient management of the organizational resources.

About the author

Seema Shokeen is Assistant Professor in Maharaja Surajmal Institute, Delhi. She has more than 12 years of experience in teaching. She is MCA, MCom from Maharishi Dayanand University and MPhil from Madurai Kamaraj University. She is UGC-NET qualified. She is PhD in Commerce from M.J.P. Rohilkhand University, Bareilly. Her research area is Entrepreneurship Development. She has published more than 20 papers in reputed journals and international/national conferences. She has been honoured by SHAKTI SAMMAN (2017) award from Haryana State Commission for Women.

Pooja Singh is Assistant Professor in Maharaja Surajmal Institute, Delhi. She has more than 12 years of extensive experience in teaching. She is BIS (H) and MCA (SE), from Guru Gobind Singh Indraprastha University, Delhi. She is pursuing PhD in Computer Science from Noida International University, Greater Noida. She has published more than 15 research papers in reputed journals and international/national conferences.

Suman Mann is Associate Professor in Maharaja Surajmal Institute of Technology, Delhi. She has more than 15 years of experience of teaching. She is BTech from Kurukshetra University, MTech from Guru Nanak Dev Engineering College, Ludhiana and PhD in CSE from Guru Gobind Singh Indraprastha University, Delhi. Her specific research is on conceptual modeling for data warehouse. She has published more than 26 papers in reputed journals like Springer, Waste, etc., and international/national conferences. She received OUTSTANDING WOMEN IN ENGINEERING (2017) award from Venus International Foundation in the discipline of Information Technology.