In Action: Measuring Return on Investment Vol 1
Jack J. Phillips
Jan 1994 · American Society for Training and Development
4.0star
1 review
Ebook
272
Pages
About this ebook
Show me some proof! Who's going to support a training program that can't prove itself? This book shows you case after case of trainers proving that their programs work ? in dollar-for-dollar terms. See examples of accountability in: supervisory skills training, customer service training, performance management systems, organizational developmen,t total quality management, interpersonal skills training, on-the-job training, and more! Show them why training can make a difference!
Ratings and reviews
4.0
1 review
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