Exploring the development of performance measures in light of widely varying program mandates, the authors look at issues that affect the quality of this measurement and particularly the influence of program performance by third parties. They consider factors such as goal conflict and ambiguity, politics, and the critical role of intergovernmental relations in federal program performance and performance measurement. Through their findings, they offer illumination to two major questions in public management today—what are the uses and limitations of performance measurement as a policy and management tool and how does performance measurement work when applied to the management of third-party government?
While scholars and students in public administration and governmental reform will find this book of particular interest, it will also be of use to anyone working in the public sector who would like to have a better understanding of performance measurement.
David G. Frederickson is a program specialist in the program planning and results center in the U. S. Department of Labor. He has taught at Indiana University, George Washington University, and American University; worked as a visiting scholar at the Congressional Budget Office; and served as a White House intern. H. George Frederickson is the Edwin O. Stene Distinguished Professor of Public Administration at the University of Kansas. He has received the John Gaus Award, the Charles Levine Award, the Dwight Waldo Award, and the University of Kansas Irwin Youngbeng Award. In 2003-2004 he was the John G. Winant Visiting Professor of American Government at the University of Oxford and a fellow of Balliol College, Oxford. Among his publications are The Spirit of Public Administration, The Public Administration Theory Primer (coauthored with Kevin Smith), and Ethics in Public Management (coedited with Richard K. Ghere).