Over Ten Million Served: Gendered Service in Language and Literature Workplaces

Michelle A. Massé · Katie J. Hogan

Peb 2012 · State University of New York Press

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All tenured and tenure-track faculy know the trinity of promotion and tenure criteria: research, teaching, and service. While teaching and research are relatively well defined areas of institutional focus and evaluation, service work is rarely tabulated or analyzed as a key aspect of higher education's political economy. Instead, service, silent and invisible, coexists with the formal "official" economy of many institutions, just as women's unrecognized domestic labor props up the formal, official economies of countries the world over. Over Ten Million Served explores what academic service is and investigates why this labor is often not acknowledged as "labor" by administrators or even by faculty themselves, but is instead relegated to a gendered form of institutional caregiving. By analyzing the actual labor of service, particularly for women and racial, ethnic, and sexual minorities, contributors expose the hidden economy of institutional service, challenging the feminization of service labor in the academy for both female and male academic laborers.

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Michelle A. Massé is Professor of English and Director of Women's and Gender Studies at Louisiana State University. She is the author of In the Name of Love: Women, Masochism, and the Gothic. Katie J. Hogan is Professor of English and Director of Women's Studies at Carlow University. She is the author of Women Take Care: Gender, Race, and the Culture of AIDS and coeditor (with Nancy L. Roth) of Gendered Epidemic: Representations of Women in the Age of AIDS.