How To P!ss Off The Customers V 2.0: A Little Book of Bad Advice
Rohvannyn Shaw
Aug 2017 · Pronoun
Ebook
42
Pages
About this ebook
“How to P!iss off the customers V. 20″ is a light hearted book of “advice” for anyone who works in customer service, from reps to supervisors. The author has more than ten years customer service in the field and has seen it all, in both tech support and pharmacy settings.
This book will show you the finer points of poor communication, rudeness on the phone, how to hang up on someone without being caught, how to ruin a meeting, and how to mispronounce a wide range of medications and technical terms.
New and improved with added content, the crazy characters of PegCo continue to demonstrate how to win the Worst Employee of the Year Award, all without getting fired!
This book will show you the finer points of poor communication, rudeness on the phone, how to hang up on someone without being caught, how to ruin a meeting, and how to mispronounce a wide range of medications and technical terms.
New and improved with added content, the crazy characters of PegCo continue to demonstrate how to win the Worst Employee of the Year Award, all without getting fired!
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