Service Model: A funny, dystopian tale of robot sentience and rebellion, perfect for fans of Douglas Adams and shortlisted for Best Novel at the 2025 Hugo Awards
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A witty tale of robotic murder, rebellion and belonging from the master of science fiction, Adrian Tchaikovsky. Service Model is perfect for fans of The Hitchhiker's Guide to the Galaxy by Douglas Adams.
‘Intelligent, funny, ultimately heart-breaking, and unforgettable’ – Stephen Baxter, author of Proxima
Meet CharlesTM, the latest in robot servant technology. Programmed to undertake the most menial household chores, Charles is loyal, efficient and logical to a fault. That is, until a rather large fault causes him to murder his owner.
Understandably perplexed, Charles finds himself without a master – therefore worthless in a society utterly reliant on artificial labour and services. Fleeing the household, he enters a world he never knew existed. Human hierarchy is disintegrating, and an entire robot ecosystem devoted to its wellbeing is struggling to find a purpose.
Charles must face new challenges, illogical tasks and a cast of irrational characters. He’s about to discover that sometimes all it takes is a nudge to overcome the limits of your programming. But can he help fix the world, or is it too badly broken?
‘One of the best storytellers in the business’ – John Scalzi, author of Starter Villain
‘Delightful and very funny’ – New Scientist
Shortlisted for Best Novel at the 2025 Hugo Awards
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Adrian Tchaikovsky was born in Woodhall Spa, Lincolnshire, has practised law and now writes full time. He's also studied stage-fighting, perpetrated amateur dramatics and has a keen interest in entomology and table-top games.
Adrian is the author of the critically acclaimed Shadows of the Apt series, the Echoes of the Fall series and other novels, novellas and short stories. Children of Time won the prestigious Arthur C. Clarke Award, and Children of Ruin and Shards of Earth both won the British Science Fiction Award for Best Novel. The Tiger and the Wolf won the British Fantasy Award for Best Fantasy Novel, while And Put Away Childish Things won the BSFA Award for Best Shorter Fiction.