Social Work and ICT

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Information and Communication Technologies (ICTs) have become an integral part of social and working lives. Within social work ICTs play a vital role, helping professionals to store and share information and contributing to new forms of practice. This book goes a step further than simply describing ICT skills, but asks why ICT is used and how this affects practice and the experience of people who use services.

The book has a practical focus and includes guidance on:

Best Practice for Social Work and ICT

ICT Use in Social Work

Service Users, Carers and ICT

Technology and Professional Practice

ICT and Social Work Agencies

Social Work Programmes in the Virtual World

ICT and Practice Based Learning

Written in a student-friendly style, Social Work and ICT is interspersed with activities and exercises to enable students to develop their skills and knowledge. Each chapter also includes a ′Taking it Further′ section with useful websites, suggestions for further reading and ideas to improve practice. The book has been designed to enhance professional practice and it will be essential reading for all undergraduate programmes in social work.

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Dr. Ian Shaw is S R Nathan Professor of Social Work at National University of Singapore and Professor Emeritus at the University of York, England. He was the first chair of the European Social Work Research Association (ESWRA) and a founder editor of the journal Qualitative Social Work. He has authored almost 100 peer-reviewed papers, more than 20 books, 60 book chapters, and various research reports. He has written extensively in the journals on issues arising from the relationship between social work and sociology over the last century. His more recent books include Social Work Science (2016) and Research and the Social Work Picture (2018). He is pursuing a graduate programme in creative writing, which sits alongside his interests in gardening, his local church, volunteering in his village shop, playing badminton (badly), and Bob Dylan.

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