Studying and Designing Technology for Domestic Life: Lessons from Home

Morgan Kaufmann
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Conducting research and technology design for domestic life is by no means easy. Methods commonly used in the field of Human-Computer Interaction in settings like the workplace may not easily translate to the richness and complexity of domestic life. This book documents new ways in which researchers are studying domestic life, as well as designing and evaluating technology in the home. Each chapter is a candid discussion about methods that were successfully used for research studies with a focus on the challenges that the researchers faced and the best practices they learned.
  • Discover new research methods for exploring family life and evaluating and designing domestic technology.
  • Learn about the challenges in designing for and studying domestic life from experts in the field.
  • Read researchers' candid stories about what works and what does not work in practice.
  • More information available at the companion website: http://lessonsfromhome.org/
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About the author

Dr. Tejinder K. Judge is a User Experience Researcher at Google Inc, and has organized and led multiple conference workshops on this topic. She is currently researching the design and use of social computing technologies to connect close ties such as family and social circles. Dr. Judge has published over thirty scholarly articles in these research areas.

Dr. Carman Neustaedter is an Assistant Professor in the School of Interactive Arts and Technology at Simon Fraser University, Canada. Dr. Neustaedter specializes in the areas of human-computer interaction, domestic computing, and computer-supported collaboration. He is the director of the Connections Lab and has published a book and over seventy scholarly articles.

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Additional Information

Publisher
Morgan Kaufmann
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Published on
Sep 26, 2014
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Pages
274
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ISBN
9780128006146
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Language
English
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Genres
Computers / Human-Computer Interaction (HCI)
Technology & Engineering / Industrial Design / General
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Content Protection
This content is DRM protected.
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Read Aloud
Available on Android devices
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Eligible for Family Library

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The chapters in the book come from an international group of authors with diverse backgrounds including ergonomics, psychology, architecture, computer science, engineering, and sociology. Specific topics include biometric systems development, military command and control, cellular phone interface design, methodologies for workplace design, medical device design, cockpit display and decision tool design for pilots, driver visual and cognitive processes, and performance of inspection tasks in manufacturing operations; and extend to human-automation integration in future aviation systems, novel 3-D display technologies for enhancing information analysis, training methods for mental models, approaches to activity analysis, new research-oriented frameworks and paradigms in training, and the use of virtual reality for skill development and assessment. The book is divided into sections covering:

I. Cultural Differences in Computing Systems Design
II. Decision Making and Decision Support
III. Desktop/Mobile Interface Design
IV. Ergonomics in Design
V. Ergonomics in Product Design
VI. Human Factors in Aviation Systems
VII. Human Factors in Driving
VIII. Human Factors in Manufacturing
IX. Human Factors in NextGen Operations
X. Information Visualization for Situation Awareness
XI. Mental Models
XII. Perceptuo-Motor Skills & Psychophysical Assessment
XIII. Task Analysis
XIV. Training Technology
XV. Virtual Reality for Behavior Assessment
XVI. Virtual Reality for Psychomotor Training

The implications of all this work include design recommendations for complex systems and commercial products, new procedures for operator training and self-regulation as well as methods for accessibility to systems, and specification of ergonomic interventions at the user. It is expected that this book will be of special value to practitioners involved in design process development, design and prototyping of systems, products and services, as well as training process design for a broad range of applications and markets in various countries.

Seven other titles in the Advances in Human Factors and Ergonomics Series are:
Advances in Human Factors and Ergonomics in Healthcare
Advances in Applied Digital Human Modeling
Advances in Cross-Cultural Decision Making
Advances in Occupational, Social and Organizational Ergonomics
Advances in Human Factors, Ergonomics and Safety in Manufacturing and Service Industries
Advances in Ergonomics Modeling & Usability Evaluation
Advances in Neuroergonomics and Human Factors of Special Populations

This book is about HCI research in an industrial research setting. It is based on the experiences of two researchers at the IBM T. J. Watson Research Center. Over the last two decades, Drs. John and Clare-Marie Karat have conducted HCI research to create innovative usable technology for users across a variety of domains. We begin the book by introducing the reader to the context of industrial research as well as a set of common themes or guidelines to consider in conducting HCI research in practice. Then case study examples of HCI approaches to the design and evaluation of usable solutions for people are presented and discussed in three domain areas: - item Conversational speech technologies, - item Personalization in eCommerce, and - item Security and privacy policy management technologies In each of the case studies, the authors illustrate and discuss examples of HCI approaches to design and evaluation that worked well and those that did not. They discuss what was learned over time about different HCI methods in practice, and changes that were made to the HCI tools used over time. The Karats discuss trade-offs and issues related to time, resources, and money and the value derived from different HCI methods in practice. These decisions are ones that need to be made regularly in the industrial sector. Similarities and differences with the types of decisions made in this regard in academia will be discussed. The authors then use the context of the three case studies in the three research domains to draw insights and conclusions about the themes that were introduced in the beginning of the book. The Karats conclude with their perspective about the future of HCI industrial research. Table of Contents: Introduction: Themes and Structure of the Book / Case Study 1: Conversational Speech Technologies: Automatic Speech Recognition (ASR) / Case Study 2: Personalization in eCommerce / Case Study 3: Security and Privacy Policy Management Technologies / Insights and Conclusions / The Future of Industrial HCI Research
Activity theory -- a conceptual framework originally developed by Aleksei Leontiev -- has its roots in the socio-cultural tradition in Russian psychology. The foundational concept of the theory is human activity, which is understood as purposeful, mediated, and transformative interaction between human beings and the world. Since the early 1990s, activity theory has been a visible landmark in the theoretical landscape of Human-Computer Interaction (HCI). Along with some other frameworks, such as distributed cognition and phenomenology, it established itself as a leading post-cognitivist approach in HCI and interaction design. In this book we discuss the conceptual foundations of activity theory and its contribution to HCI research. After making the case for theory in HCI and briefly discussing the contribution of activity theory to the field (Chapter One) we introduce the historical roots, main ideas, and principles of activity theory (Chapter Two). After that we present in-depth analyses of three issues which we consider of special importance to current developments in HCI and interaction design, namely: agency (Chapter Three), experience (Chapter Four), and activity-centric computing (Chapter Five). We conclude the book with reflections on challenges and prospects for further development of activity theory in HCI (Chapter Six). Table of Contents: Introduction: Activity theory and the changing face of HCI / Basic concepts and principles of activity theory / Agency / Activity and experience / Activity-centric computing / Activity theory and the development of HCI
A collection of works authored by leading scientists from the US and Russia, Human-Computer Interaction and Operators’ Performance: Optimizing Work Design with Activity Theory describes applied and systemic-structural activity theory as it is used to study human-computer interaction, aviation, design, and training. Important from a theoretical and practical perspective, the book describes new analytical and experimental methods in the study of human work.

The book facilitates the exchange of ideas between scientists working in ergonomics, human factors, human-computer interaction, industrial/organizational psychology, economics, management training, and other related areas. Drawing on their theoretical perspectives, the authors provide a comparative analysis of the various schools working in activity theory and a new approach to the study of human work derived from applied and systemic-structural activity theory. They cover special topics such as functional analysis of attention and classification of professions developed utilizing applied activity theory methods. In addition the book presents comparative analysis of work activity theory and applications.

Representing the next significant step in the development of applied and systemic-structural activity theory, the book offers a balanced picture of theoretical and applied issues in the study of human work from general, applied, and systemic-structural activity theory points of view. It provides state-of-the art information and emphasizes its application to the study of human work while interacting with advanced technology.

New technologies are radically changing the way that families connect with one another: we can text our teenagers from work, eat dinner with far-away parents via video link, and instantly upload and share photos after a family day out. Whether we are bridging time or distance, and whether we are enhancing our closest relationships or strengthening the bonds of extended family, as computer technologies alter the communication landscape, they in turn are changing the way we conduct and experience family life.

This state of the art volume explores the impact of new communication systems on how families interact – how they share their lives and routines, engage in social touch, and negotiate being together or being apart – by considering a range of different family relationships that shape the nature of communication. Composed of three sections, the first looks at what is often the core of a ‘family’, the couple, to understand the impact of technology on couple relationships, communication, and feelings of closeness. The second section studies immediate families that have expanded beyond just the individual or couple to include children. Here, the emphasis is on connection for communication, coordination, and play. The third section moves beyond the immediate family to explore connections between extended, distributed family members. This includes connections between adult children and their parents, grandparents and grandchildren, and adult siblings. Here family members have grown older, moved away from ‘home’, and forged new families.

Researchers, designers and developers of new communication technologies will find this volume invaluable. Connecting Families: The Impact of New Communication Technologies on Domestic Life brings together the most up-to-date studies to help in understanding how new communication technologies shape – and are shaped by – family life, and offers inspiration and guidance for design by making clear what families need and value from technological systems.

The human brain has some capabilities that the brains of other animals lack. It is to these distinctive capabilities that our species owes its dominant position. Other animals have stronger muscles or sharper claws, but we have cleverer brains. If machine brains one day come to surpass human brains in general intelligence, then this new superintelligence could become very powerful. As the fate of the gorillas now depends more on us humans than on the gorillas themselves, so the fate of our species then would come to depend on the actions of the machine superintelligence. But we have one advantage: we get to make the first move. Will it be possible to construct a seed AI or otherwise to engineer initial conditions so as to make an intelligence explosion survivable? How could one achieve a controlled detonation? To get closer to an answer to this question, we must make our way through a fascinating landscape of topics and considerations. Read the book and learn about oracles, genies, singletons; about boxing methods, tripwires, and mind crime; about humanity's cosmic endowment and differential technological development; indirect normativity, instrumental convergence, whole brain emulation and technology couplings; Malthusian economics and dystopian evolution; artificial intelligence, and biological cognitive enhancement, and collective intelligence. This profoundly ambitious and original book picks its way carefully through a vast tract of forbiddingly difficult intellectual terrain. Yet the writing is so lucid that it somehow makes it all seem easy. After an utterly engrossing journey that takes us to the frontiers of thinking about the human condition and the future of intelligent life, we find in Nick Bostrom's work nothing less than a reconceptualization of the essential task of our time.
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