Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service
The Disney Institute · Theodore Kinni
Dec 2011 · Sold by Disney Electronic Content
4.5star
14 reviews
eBook
224
Pages
family_home
Eligible
info
About this eBook
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.
Ratings and reviews
4.5
14 reviews
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22 April 2018
I know I will lovə îț when I read IT Dan
Kelli Garcia
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22 September 2015
Great tools and tips!!
1 person found this review helpful
Russell Fruits
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28 April 2014
Great and inspirational book.
1 person found this review helpful
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