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Originally published in 1978, The Process of Question Answering examines a phenomenon that relies on many realms of human cognition: language comprehension, memory retrieval, and language generation. Problems in computational question answering assume a new perspective when question answering is viewed as a problem in natural language processing. A theory of human question answering must necessarily entail a theory of human memory organization and theories of the cognitive processes that access and manipulate information in memory. This book describes question answering as a particular task in information processing. The theoretical models described here have been built on a formulation of general theories in natural language processing: theories about language that were developed without the specific problem of question answering in mind. By requiring programmers to be concerned with the precise form of information in memory, and the precise operations manipulating that information, they can uncover significant problems that would otherwise be overlooked. An early insight into artificial intelligence, today this reissue can be enjoyed in its historical context.
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Wendy G. Lehnert
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