Patient-Reported Outcomes and Experience: Generic PROMs and PREMs, Edition 2

Tim Benson

Apr 2025 · Springer Nature

About this ebook

This revised edition shows how patient-reported outcome models (PROMs) and patient-reported experience models (PREMs) can help improve health outcomes and patient experience.

The first section covers the core principles of PROMs and PREMs, including their strengths and weaknesses, reporting and analysis, while the second section covers measures of patient experience, health status, wellbeing, self-efficacy, individualized measures, social determinants of health, and impact evaluation. The final section covers topics such as noise, interoperability and quality-adjusted life years.

Patient-Reported Outcomes and Experience: Generic PROMs and PREMs covers how to use these measures to improve the outcomes of healthcare services and associated patient experience. It is a critical resource for clinicians, managers, analysts and policymakers seeking an up-to-date reference on the latest developments in this rapidly expanding field.

About the author

Tim Benson has spent most of his career in health care. He joined the NHS to lead the evaluation of new computer systems being introduced at the Charing Cross Hospital in London. There he met some of the pioneers of healthcare outcome measures and saw their potential.

He went on to establish one of the first GP computer suppliers, which developed problem-oriented patient records for use in the consulting room and the Read Codes, which led to SNOMED CT.

Later, he began to develop a new generation of patient and staff-reported outcome and experience measures, which led to founding R-Outcomes Ltd and this book.