Coaching for High Performance
Oct 2006 · AMACOM Div American Mgmt Assn
Ebook
177
Pages
family_home
Eligible
info
About this ebook
Coach employees to ensure maximum performance, motivation and retention. Following a seven-step coaching process, Coaching for High Performance gives managers the tools to help their people excel at their jobs and meet competitive challenges with confidence. This book teaches managers how to communicate performance expectations, assess employee skill levels, establish the purpose of coaching, and agree on a coaching contract. Managers will learn the critical skills needed to conduct coaching conversations, adapt one¿s coaching style to fit changing situations, and create a coaching plan. Readers will learn how to: ¿ Establish the mission and role as a coach ¿ Deliver feedback in any situation ¿ Use coaching skills to motivate and retain employees ¿ Coach employees across generations and throughout the employment life cycle ¿ Enhance team performance and channel conflict constructively ¿ Handle difficult coaching situations with insight and skill
About the author
Vivette Payne is a consultant and writer who specializes in organization, team, and personal development. Her expertise includes leadership coaching, team building, the custom design and delivery of leadership and other skill development programs, and facilitating planning and strategy development.
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