Surviving the Top Ten Challenges of Software Testing: A People-Oriented Approach

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· Addison-Wesley
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144
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About this ebook

This is the digital version of hte printed book (Copyright © 1997).

Software testers require technical and political skills to survive what can often be a lose-lose relationship with developers and managers.

Whether testing is your specialty or your stepping stone to a career as a developer, there's no better way to survive the pressures put on testers than to meet the ten challenges described in this practical handbook.

This book goes beyond the technical skills required for effective testing to address the political realities that can't be solved by technical knowledge alone. Communication and negotiation skills must be in every tester's tool kit.

Authors Perry and Rice compile a "top ten" list of the challenges faced by testers and offer tactics for success. They combine their years of experience in developing testing processes, writing books and newsletters on testing, and teaching seminars on how to test.

The challenges are addressed in light of the way testing fits into the context of software development and how testers can maximize their relationships with managers, developers, and customers.


In fact, anyone who works with software testers should read this book for insight into the unique pressures put on this part of the software development process.

"Somewhere between the agony of rushed deadlines and the luxury of all the time in the world has got to be a reasonable approach to testing."—from Chapter 8

The Top Ten People Challenges Facing Testers

Challenge #10: Getting Trained in Testing
Challenge #9: Building Relationships with Developers
Challenge #8: Testing Without Tools
Challenge #7: Explaining Testing to Managers
Challenge #6: Communicating with Customers—And Users
Challenge #5: Making Time for Testing
Challenge #4: Testing What's Thrown Over the Wall
Challenge #3: Hitting a Moving Target
Challenge #2: Fighting a Lose-Lose Situation
Challenge #1: Having to Say No

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About the author

WILLIAM E. PERRY is author of more than fifty books on quality assurance, including iTeam: Putting the ‘I’ Back into Team (Dorset House, 2009). He learned and practiced effective management techniques as a consultant and contractor for Fortune-500 companies, and as founder and former CEO of Orlando-based Quality Assurance Institute. Two of his current passions are IT innovation and software forensics, subjects he looks forward to writing about, believing their effective practice will lead more organizations to world-class status.

RANDALL W. RICE
is a thought-leading author, consultant, and trainer on software testing and systems quality. Based in Oklahoma City, he serves clients worldwide to implement better testing practices. A frequent speaker and author of articles on software quality and testing, he is also publisher and editor of The Software Quality Advisor newsletter.

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