Radical Trust: How today's great leaders convert people to partners

John Wiley & Sons

Radical Trust produces results

"Healey brings to the forefront the importance of trust to business effectiveness in a new and fresh way. It takes the alignment of 'what we do,' 'what we say,' and 'who we are' to build trust with others. Business relationships founded on trust may be the single biggest employee retention tool available. Healey shows us how to build those kinds of relationships. Any leader would benefit from the insights he shares in Radical Trust."
-Doug McMillon, President and CEO, Sam's Club

"Healey is right on target. His book is a clear explanation of how instilling loyalty in a company becomes the differentiator in building an extraordinary culture. Having the chance to experience the loyalty factor from both sides at CiCi's Pizza, mentored by Joe Croce (featured in this book) as his employee and now in my current role as President, I know that the head of any organization will learn great lessons from Healey's work."
-Craig Moore, President, CiCi's Pizza

"Healey shows an organization how to set itself apart with service excellence, financial success, and employee loyalty. For progressive leaders who seek a comprehensive how-to, this book provides not only the framework, but also the proof that it works. Even after twenty years of experience, I learned things that will provide invaluable assistance for many more to come."
-Loriann Putzier, Principal and COO, IntegraCare Corporation

"Radical Trust is not a book of theory, but a hands-on, how-to book of practical ideas to help leaders establish radical trust that will change their relationships, their workplaces, and ultimately, their lives. Buy this book if you want to be a long-lived, successful, and well-loved leader."
-Barbara A. Glanz, author of Handle with CARE: Motivating and Retaining Employees and coauthor of The Simple Truths of Service

"Healey's model is an invaluable tool for leaders who want to harness the forward momentum that trust can bring to an organization. This book captures and describes the role that trust plays as an intrinsic value that people of all ages, genders, and cultures must have with their leaders."
-Genien Carlson, former first Vice President, Mellon Bank

"Radical Trust is entertaining reading. Healey shares his insight through useful, real-life, everyday examples. Trust is the key building block of successful leadership, and this book is your blueprint."
-Ronald L. Hrebinko, MD, Associate Professor, Urologic/Surgical Oncology,University of Pittsburgh School of Medicine
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About the author

Joe Healey, since starting a consulting practice in 1989, has worked with banks and technology companies in Australia, hotels in Thailand, manufacturers in Germany, telecommunication companies in Ireland, healthcare, law, and accounting firms throughout North America, and some of the largest retail operations in the world. His experience as a corporate banker and managing partner of a rapid-growth retail chain ensures that his innovative ideas relate to readers in ways that are relevant in a busy and competitive world. Voted "World's Best Presenter" by journalists in 2000, his unique message and inspiring style have made him a sought-after speaker on change, leadership, and growth. His life and work have been profiled in the Wall Street Journal. He lives in Virginia Beach, Virginia, with his wife, Jill, and three children, Joe, Jen, and Josh.

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Additional Information

Publisher
John Wiley & Sons
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Published on
Mar 31, 2008
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Pages
240
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ISBN
9780470187456
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Language
English
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Genres
Business & Economics / Management
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Content Protection
This content is DRM protected.
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Reading information

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Book 13
Introduction to Occupational Health in Public Health Practice

Bernard J. Healey and Kenneth T. Walker

Introduction to Occupational Health in Public Health Practice

Introduction to Occupational Health in Public Health Practice uses concepts of prevention, epidemiology, toxicology, disparities, preparedness, disease management, and health promotion to explain the underlying causes of occupational illness and injury and to provide a methodology to develop cost-effective programs that prevent injury and keep workers safe. Students, health educators, employers, and other health care professionals will find that this essential resource provides them with the necessary skills to develop, implement, and evaluate occupational health programs and forge important links between public health and worker safety.

Praise for Introduction to Occupational Health in Public Health Practice

"Successful evidence-based health promotion and disease prevention efforts recognize that health choices and outcomes of individuals and communities are profoundly affected by their respective social and physical environments. This book is a great tool to identify opportunities and strategies to integrate and leverage efforts for the individual, family, workplace, and broader community."
—Robert S. Zimmerman, MPH, president of Public Health Matters LLC, former Secretary of Health, Pennsylvania

"A timely and crucial book for all health care professionals."
—Mahmoud H. Fahmy, PhD, Professor of Education, Emeritus, Wilkes University

Bernard J. Healey
A comprehensive guide to the structure, synergy, and challenges in U.S. health care delivery

Introduction to Health Care Services: Foundations and Challenges offers new insights into the most important sectors of the United States' health care industry and the many challenges the future holds. Designed to provide a comprehensive and up-to-date understanding of the system, this textbook covers the many facets of health care delivery and details the interaction of health, environments, organizations, populations, and the health professions. Written by authors with decades of experience teaching and working in health care administration and management, the book examines the current state and changing face of health care delivery in the United States. Each chapter includes learning objectives and discussion questions that help guide and engage deeper consideration of the issues at hand, providing a comprehensive approach for students. Cases studies demonstrating innovations in the delivery of health care services are also presented.

Health care administration requires a thorough understanding of the multiple systems that define and shape the delivery of health care in the United States. At the same time, it is important for students to gain an appreciation of the dilemma confronting policy makers, providers, and patients in the struggle to balance cost, quality, and access. Introduction to Health Care Services: Foundations and Challenges is an in-depth examination of the major health care issues and policy changes that have had an impact on the U.S. health care delivery system.

Includes information on U.S. health care delivery, from care to cost, and the forces of change Focuses on major industry players, including providers, insurers, and facilities Highlights challenges facing health care delivery in the future, including physician shortages, quality care, and the chronic disease epidemic

The U.S. health care system is undergoing major reform, and the effects will ripple across every sector of the industry. Introduction to Health Care Services: Foundations and Challenges gives students a complete introduction to understanding the issues and ramifications.

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