A beacon in a sea of web design titles, this book treats web site usability as a preeminent, practical, and realizable business goal, not a buzzword or abstraction. The book is written for web designers and web project managers seeking a balance between usability goals and business concerns.
Tom Brinck is chief usability officer at Diamond Bullet Design, a firm specializing in web site design and usability consulting. Tom has M.S. degrees in computer science and cognitive psychology from Stanford University and the University of Michigan. He has done user interface research at Apple Computer, Toshiba, and Bellcore and is currently an adjunct faculty member at University of Michigan's School of Information.
Darren Gergle is a Ph.D. student in human-computer interaction at Carnegie Mellon University. Before beginning his graduate work, he was lead designer at Diamond Bullet Design.
Scott D. Wood is a senior scientist at Soar Technology, an R&D company focused on cognitive modeling, AI, and information visualization. He has more than ten years experience in software development, e-business consulting, cognitive modeling, and HCI. He holds a Ph.D. in computer science and engineering from the University of Michigan.