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Theodore B. Kinni
Theodore Kinni is the senior editor of the Strategy+Business magazine. He is the author and collaborator of 14 business books. He is also a member of the National Book Critics Circle and of the Society of American Business Editors and Writers.
Ebooks
Be Our Guest: Revised and Updated Edition: Perfecting the Art of Customer Service
4.5
star
$11.99
1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line
5.0
star
$14.99
Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional
4.0
star
$12.99