Demanding celebrities flock to The Inn, a chic and very hip Manhattan hotel recently named one of the Big Apple's 10 Best Places to Stay, where they know the stylish staff will bend over backward to please them. It's a different matter, however, behind the scenes, where arrogant, detail-obsessed general manager Neal often clashes with Rhonda, the brash and outspoken head of the human resources department. Handling the front desk is Nicole, a cynical and reluctantly aging model, while reservations clerk Molly harbors a fantasy of pop-music stardom and head of housekeeping Larry spends most of his time dealing with mounting disasters at home.