BIG Dave
This app looks great on the surface but the functionality & interface is terrible. This app is clunky and moves slowly & many of the features DO NOT work. I wanted to explore their perks card and build a shopping list for my local store and could not do that - it did not even recognize my local store and many locations were missing. Deleted my entire account, keep your coupons and perks. I'M DONE
8 people found this review helpful
Melissa Rodriguez
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This is the worst app! Whether in store or at home, this app is soooo SLOW. Prices are so high these days that I try to clip as many coupons as possible. This app does not make that easy. You definitely have to work for it. After reading numerous negative 1-star reviews, spanning several years, I'm surprised that the app is not fixed. I'm also surprised that you have 2.9 stars! (Seems kind of high) You should hire someone to fix it- someone who knows what they're doing.
11 people found this review helpful
Smart & Final Stores LLC
October 30, 2024
We appreciate your feedback regarding the design of our app and apologize for any frustration it may have caused. We're continuously working to enhance the user experience and will take your comments into account for future improvements. Please stay tuned for app updates aimed at delivering a smoother and more intuitive interface.
C A
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10/7/24: Horrible app, still forcing Location when already logged in and selected store. Cashiers agree, tell you to use the website instead, which is not as user friendly on a phone. Will this ever get fixed?? Still Awful. Why is location screen forced?Cannot get past the location service screen, freezes up. Forcing me to select a store. It's my account, I already have a store. Associate advised I login in via website, which makes this app pointless. Such a hassle. CANNOT UNCLIP COUPONS!? Hate!
19 people found this review helpful
Smart & Final Stores LLC
October 21, 2024
We appreciate your feedback and apologize for inconvenience you've experienced. We're working to improve our app's user experience. Please contact us at sfonlinesupport@smartandfinal.com, we would like to learn more about your experience and we'll do our best to assist you promptly.