
Alejandro Rosado
It's good, reliable, and easy to use. I love the accesibility of it and it just acting as a smoother version of your device. Although it is smooth and allows hundreds of games to be played a major reason I got this service was to play HoYoVerse and Kuro Games games which are all unaccesible due to anti-cheats, which I know isn't the services fault but also wish there was a way to use this service and also be able to play those games.
Shadow SAS.
January 7, 2026
Hey! We appreciate your time to leave this review, we are delighted to hear about your time spent with a Shadow PC. Sadly it is up to the developer or publisher to decide whether or not they wish to support devices like our Shadow PCs.

Frank James
I don't write reviews, but this service has compelled me to do so. I've only had the service as of yet for around a day and a half, and I was already having issues where it was stuck "shutting down" and I could not login or even use the service for a period of time. When I first sent a message to support regarding that, they were fairly responsive but when I requested a refund things went very quiet in the email thread only to deny said request hours later. I've ended up disputing the charge.
20 people found this review helpful
Shadow SAS.
April 24, 2024
We deeply regret the negative experience you've had with our service, and we're truly sorry for any inconvenience caused.
We're committed to addressing such issues promptly and effectively, and we'll be reviewing our support processes to prevent similar situations in the future.
Thank you for bringing the issue to our attention.
The Shadow Team

A Google user
Shadow itself is great, but I just have 2 complaints about it. 1. Playing on an Nvidia Shield, I've used Steam streaming. if you long press the start button, an overlay shows and turns the controller into a mouse. Shadow on the other hand relies on Steam to pick up the controller and apply a mouse config to it. Which doesn't always work. Can the controller act as a mouse on the app level? 2. Video is pretty smooth. Input is laggy and misses single presses often. Wired net and 50mbps. So why?
3 people found this review helpful
Shadow SAS.
January 22, 2020
Hi Ryan, thanks for writing this review. I'm sorry to hear that there are some discrepancies while using the controllers vs mouse. I'll be sure to pass this onto our developers for further investigation and review!