Four Seasons Hotels

Four Seasons Hotels Ltd.

About this app

Your next personalized getaway is just a tap away. Download the Four Seasons App to connect with our hotels and resorts around the world. It’s service as mobile as you are.

You can use the Four Seasons App to:
• Easily manage and plan your trips with Four Seasons
• Discover our many destinations across the globe
• Book and track your activities with our new Itinerary feature
• Set your room preferences on your profile for the sleep of your dreams
• Chat with the hotel team through in-app messaging
• Browse the menus of our on-property restaurants and meet the Executive Chef
• Perfect your stay by ordering in-room dining, making spa appointments and more

Ratings and reviews

The idea of the app is amazing, and it makes communication with the hotel a breeze. However I've had numerous issues. There are items available through the app that the hotel isn't able to provide. All of the links to anything deeper than then one level do not work. I can see the restaurants, but not their menus or reservations system. There is no way to look at past orders placed. The option for ordering coffee for breakfast doesn't work.

Usually it's good... But yesterday and today it's telling me I'm using an old version and yet there isn't a newer version available. I've tried uninstalling and reinstalling, and yet the message persists. I usually use it often on property visits... It's unfortunate it's not working as I rely on it to communicate with resort staff.

Partial functionality means complete failure for a brand like Four Seasons. And this app just doesn't cut it. When attempting to order room service, some items and options can be selected, but others can't. I end up having to just call and place the order by phone.

What’s new

This update includes bug fixes, performance enhancements, and a new feature that lets you share your arrival details in advance so we can personalize and perfect your stay from the moment you arrive.