RSA Authenticator (SecurID)

RSA Security

About this app

With the Authenticator app, you can use either OTP credentials or additional cloud based MFA for authentication
• SecurID software OTP Credential generate one-time passwords that provide more reliable security than reusable passwords.
• Approve (push notifications) prompts you to authenticate by tapping a button on your registered device.
• Biometrics methods allow you to authenticate with the biometrics available on your device.
• QR code method allows you to authenticate by scanning a QR code provided by the authentication interface

Simple, fast, and all within the same app!

Note: Your company must be an RSA customer to use this app. Please contact your Help Desk Administrator if you did not receive the information required to register your device.
The RSA Authenticator app is an update to the existing SecurID 4.x app and a replacement for SecurID Authenticate 3.9.x app.

Ratings and reviews

Still not working on Android 10. As others have mentioned, the app always displays an error message about deactivating airplane mode and restarting the phone. I'm sure it will get updated at some point, but who knows when? My company has begun evaluating other services as this has affected a large portion of our 1200+ employees, and a 'security' app that doesn't push regular updates always raises red flags.

For those with the error on startup that no data network was available 3g/4g, there is a very easy fix for this. Typically it is because a backup has restored data for the app and you just need to start from scratch and re-import your token. This is actually a good security feature so someone can't take your backup and get access to your data through this app. To reset the app so you can re-import your token, got to Settings -> Apps -> Token. Once looking in the Token app, it is probably a good idea to force stop it, then click on Storage. Clear Data and Clear Cache and you should be able to re-import the token. AGAIN, YOU WILL HAVE TO RE-IMPORT THE TOKEN SO MAKE SURE YOU HAVE IT BEFORE CLEARING THE DATA.

Updated: The developer was responsive and followed up, ultimately reverting the problematic change. Old review: A recent update added additional and deeper checking for devices. The app now refuses to run, indicating that the device is rooted. It's not actually even rooted though, it simply has an unlocked bootloader. The system image still is pristine, unchanged, and validated.

What's new

Support for code matching in biometric notification
Mobile Lock enhancements
QR code scan on the home page now works for registration and authentication
Multiple defect fixes