
Charlene Fayard-Crouch
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Utter garbage. The app is basically unusable. When I try to open a link to a case, it takes me to chatter feed. When I get it to eventually navigate to the correct screen (or I assume it is trying to load the correct screen, there's no way to tell) it just sits there loading indefinitely. Refreshing, reopening the link, and trying again doesn't help. This is exactly why I uninstalled the app years ago. Unfortunately, it doesn't seem like much has changed.
2 people found this review helpful

Logan Turner
This app is terrible! It's completely useless for people in support looking up cases. As a sales engineer, it's impossible to look up products a customer owns. I can't even see an account and list simple things like contacts, support cases, opportunities. You have to know a case number to see a case. You have to know the opportunity name to see an opportunity. And reporting is a complete disaster. Graphs and tables are not setup properly for mobile devices.
13 people found this review helpful

Cary Andres
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Salesforce mobile is just worthless. Salesfores is too expensive to have such an embarrassing offering. It constantly has problems and it's a different problem every time. Today, i can't load any Account record to view, just spins. I generally only use it when I absolutely have no other option at the time, and it's just terrible. Feels like every time I need it, I need to uninstall it and start over.
29 people found this review helpful