Horizon Blue

Name: Horizon Blue
Availability: InStock
Rating: 4.687723636627197 (8349 reviews)
Author: Horizon Blue Cross Blue Shield

Horizon Blue Cross Blue Shield

4.7

8.35K reviews

100K+

Downloads

Everyone

About this app

The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association.
The Horizon Blue app is free and lets you:
• View your benefits and coverage details.
• Visit with a doctor
• View, download and share your ID card
• Find in-network doctors, hospitals and other health care professionals
• Track your out-of-pocket costs
• Submit medical claims

Updated on

Sep 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.7

8.2K reviews

Jaeho Choi

October 6, 2025

So far not too bad, the app has some improvements that can be made but it's better than most I've used. But to join a telehealth session, when I click the email link, it keeps taking me to the main screen of the app and I have no idea where to go. Also, the times are confusing because it doesn't show time zones and then the reminder email says another time.

Horizon Blue Cross Blue Shield

October 13, 2025

Thanks Jaeho for detailing your experience, we apologize for any inconvenience this has caused you. If you continue to have any difficulties with any future telemedicine visits, please contact support weekdays from 7am-6pm ET at 888-777-5075, option 2.

Julie Bee

September 12, 2024

App is impossible to use, can't log in at all, and poorly programmed. It rejects the date because you don't have the slashes automatically loaded into the field, and anytime you switch to another screen, such as to get the required code in text message to log on, it refreshes the screen, starting the process over again. It's the Groundhog Day of apps.

8 people found this review helpful

Horizon Blue Cross Blue Shield

September 17, 2024

Our support team is available to assist you with any difficulties you are having. They can be reached Monday-Friday from 7am-6pm ET at 888-777-5075, option 2. We hope Julie this hasn't been too much of an inconvenience for you.

Anna R

August 30, 2024

Sounds like from all the other reviews this company can't figure out how to avoid "glitches" as they call them in their replies. As a few other people have said (months ago I might add) I updated the app, attempted to log in, and nothing happens. If I use the wrong password, it tells me so. The right password just leaves me on the login screen, nothing happens. The mobile website is sometimes difficult to use. People rely on this app. This shouldn't happen every time there's an update.

7 people found this review helpful

Horizon Blue Cross Blue Shield

September 6, 2024

Thanks Anna for taking the time to detail your concerns. This information will be shared with our technical team to look into. Any time the app is not performing as you'd expect, please contact our support team at 888-777-5075, option 2. They're available Monday-Friday from 7am-6pm ET.