Rakuten: Cash Back and Deals
3.4star
74.2K reviews
Everyone
info
10M+
Downloads
About this app
Stack Cash Back on top of deals with the Rakuten app!
Become one of the 17 million users who use Rakuten to get Cash Back.
Use Rakuten to get Cash Back when you shop at 3,500 stores!
Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!
Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.
*Based on TrustPilot reviews as of March 2026
Stay in the loop for the latest ways to earn & save with Rakuten:
Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten
Become one of the 17 million users who use Rakuten to get Cash Back.
Use Rakuten to get Cash Back when you shop at 3,500 stores!
Here's how it works:
1. Choose a store to start shopping.
2. Earn Cash Back after you make a purchase.
3. Get paid via PayPal or check.
...and repeat!
Stack Cash Back with sales, coupons, free shipping, loyalty programs, and more! There's unlimited Cash Back every time you shop in the app.
*Based on TrustPilot reviews as of March 2026
Stay in the loop for the latest ways to earn & save with Rakuten:
Website: www.rakuten.com
Facebook: www.facebook.com/rakuten
Instagram: www.instagram.com/rakuten
Twitter: www.twitter.com/rakutenus
Pinterest: www.pinterest.com/rakuten
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.4
70.2K reviews
Christine Chang
- Flag inappropriate
December 14, 2024
The app works or it doesn't. Rakuten in general is great, especially with the desktop add-on. The app only works correctly sometimes. I've reinstalled and cleared cache and it still only partly works. Sometimes I can't get into any profile/account info. Sometimes the biometrics don't work. Currently I can't see any history, it shows my last trip was 2023 (which is not true.)
282 people found this review helpful
Rakuten Rewards
December 14, 2024
Thank you for this feedback. The biometrics function is a feature of your phone. Once activated, our app may take advantage of it to verify your identity when accessing certain parts of our app. You can find a complete list of all Shopping Trips under the My Account (the person icon) section. For more help, email us at socialhelp@rakuten.com.
Gina Deveaux
- Flag inappropriate
April 18, 2026
Lag so bad you can't make a purchase.Initially, the ap was great, and I loved the concept. over the years, I noticed at the check screen it would take a while to load, or you have to refresh the screen multiple times, and the payment was finalized. now it constantly loads no matter what payment option you choose. It's so bad I uninstalled the app.
4 people found this review helpful
Rakuten Rewards
April 18, 2026
We're sorry to hear you've had this experience with our app. Most issues can be resolved by making sure your device is up to date, uninstalling and reinstalling our app, closing opened apps running in the background (to free up memory), and restarting the phone. If these issues continue, please email us at socialhelp@rakuten.com so we can help.
Haley
- Flag inappropriate
December 13, 2025
Great idea, terrible execution. Possibly deceptive trade practices. I'll add to the chorus that even purchasing through the app often doesn't give any cash back, and I need to say I'm missing cash back for obviously eligible purchases. I hope regulators look into this behavior. Rakuten is collecting a lot of our data in return for cash back, but they're not holding up their end. They're also motivating people to make purchases for cash back, then don't give it to you
74 people found this review helpful
Rakuten Rewards
December 16, 2025
We're sorry you have had this experience with us. Each one of our partnered stores has its own Cash Back Terms that may exclude certain items, departments, or other things from earning Cash Back. We always want our Members to earn Cash Back on their eligible purchases! Please email our team at socialhelp@rakuten.com for more help.
App support
About the developer
Ebates Performance Marketing, Inc.
memberservices@m.rakuten.com
160 Spear St Fl 19
San Francisco, CA 94105
United States
+1 608-466-4202
