Alert Valley Metro®

3.9
53 reviews
Government
5K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

The Alert Valley Metro® Safety and Security App offers riders a quick and discreet method for reporting safety and security concerns directly to the police. App users can send photos, six second video, text descriptions, and locations of suspicious people or activities. From the home screen, users have two easy options for contacting the police:

* The “Report an Issue” button allows users to send text or photos directly to the police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories to assist the police. Riders can also send reports anonymously if they chose.

* The “Call 911” button will connect customers directly the police.

The application is designed for robust operation even under conditions of poor signal strength. If you send a report from an area without cellular/Wi-Fi connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text descriptions before photos so that the police can get information as quickly as possible.

Additional Features:

BOLO (Be On the Look Out) Alerts. BOLO Alerts on Alert Valley Metro® may display alerts from the police about specific persons of interest. For example, Alert Valley Metro® may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 9-1-1 and send an app report discreetly.

Help keep Valley Metro safe, "See Something, Say Something"
Updated on
10 Mar 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
52 reviews
Dee Kuijer-Watts
25 October 2020
Communication are IRT and often responded to quickly. But you can't replace good workers with crapapps. For example some dude lit up on the train, security boarded then got off and let him stay where he then stalked me from point to point. App is good, some of the folks aren't.
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Kyle Kubaska
20 October 2023
App is kind of useless. Most times, by the time they actually respond, the situation is over or person is gone. Wouldnt need the app if they had better security and if they trained their people to be more observant. Literally saw one guy miss a bag with mickey tall boys in it, and an intoxicated guy with a big gulp cup. Most decently trained security would put two and two together. They don't communicate well either. Sometimes fair checks are done several times within a few stops, or not at all
2 people found this review helpful
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A Google user
9 March 2019
Really nice idea but, I wanted it for safety Not to get alerts. Can't turn those alerts off or even silence them. Also the app froze my phone and I finally took it off. Hopefully it will be fixed because I would like to have it operational and without the alerts. Just allowing the user to report. Thank you
7 people found this review helpful
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What's new

Bug Fixes

App support

About the developer
Elerts Corporation
support@elerts.com
45 Industrial Park Rd Ste 4 Hingham, MA 02043 United States
+1 804-704-8377

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