Because the primary purpose is safety Although I fortunately haven't needed to send an alert it's comforting to have what promises to be a real-time aid. In the past some idiot in the train would do something awful and all I could do was wish I could report it to police. Now I probably can. Service alerts is not this app's primary purpose. Giving 1 star because it didn't give a service alert makes no sense. It's a perk of the app. Thanks MBTA for this.
Will give 5 stars if alerts come at a reasonable time. I did not receive alerts until the afternoon.
not receiving red or green line alerts ammending my previous review -- now, I'm not getting alerts for any service I've checked off. But I am getting ones for a bus that I didn't know existed before the app told me it was stuck in traffic. 😐😧
Not working Have several lines selected for alerts and only receive one bus route. No subway alerts received . nexus 6 user.
Never used not a stitch I haven't used it and am thinking about uninstalling it. It self starts don't like that.
Saving Lives Such an important app. The MBTA and transit police can't cover EVERYTHING, so they need the help of the public.
A new, modernized interface, other general improvements.