MBTA See Say

ELERTS Corp.

About this app

“See something say something” for smartphones.

The MBTA See Say App offers riders a quick and discreet method for reporting suspicious activity directly and instantaneously to Transit Police. Using this app, riders can send the MBTA Transit Police pictures, text messages, and locations of suspicious activity.

From the App home screen, riders have two easy options for contacting Transit Police:

* The “Report a Problem” button allows riders to send text or photos directly to Transit Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, riders can select station locations and report categories to assist transit police.

* The “Call Transit Police” button will connect customers directly to Transit Police.

The application is designed for the T. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also design to send text before pictures so that Transit Police get reports as quickly as possible. 

Additional Features

Riders can sign up to receive MBTA T-Alerts through the app to be notified of service delays and disruptions.

BOLO alerts. (Be On the Look Out) SeeSay may also display alerts from the MBTA. For example, SeeSay may display information about a missing person, such as where they were last seen. If you see this person you may call or send a report to Transit Police.

Ratings and reviews

I like the app and I've had to use it once to report something. Someone reached out within minutes and was chatting constantly with me and even had a mbta detective meet me at my stop. However, there is a lot that can be approved. I just wish this was advertised more in the subway and on the bus. I didn't even know it existed until I looked up a way on how to contact the mbta police. Though I wish the "alerts" were grouped together as one conversation. It would be easier to see multiple reports.

Great app. I had reported an unruly passenger & they responded in minutes. They were waiting at the station when the train pulled in. The appl was very easy to navigate to file my report report. This makes me feel safer while riding the T.

Have not had any issues. Functionality is great. Response great. And service is awesome.

What's new

-Added the ability to provide more details after you send an initial report
-The Alert list now groups message threads together making it easier to follow conversations
-View your Reports by selecting the “My Reports” Tab on the Alert List
-Improved Photo and Video uploading UI