
George Petrilli
With how often the dock fails to recognize the return, the app should have a form to fill out required info. Instead you send a text or email outside the app and hope you had the right stuff until they get back to you in an hour and say your picture is missing something, like I'm just going to stand around the dock and wait for them to get back to me.

aten rok
The service and the bikes are fine, but, if you didn't use the app for about a week, then it takes forever to reach its servere next time you run it... Sometimes it's 10-15 minutes of fruitless attempts, and me starring at the black screen, before a map shows up... clearing the cache and restarting the app do little to fix this... 🤷🏻
4 people found this review helpful

Ash Tribble
Bikes won't let you change gears uphill. Sometimes the electric part won't work. Unable to return a bike? You have to lock it up, hold a key with you everywhere, and set up a time to give the key to support. All stations that are popular either are too full with bikes and lack "parking", or are completely empty. The app will only sometimes give the correct number of bikes at a station. Additionally, you might accidentally dock into a station that doesn't work. Put support on speed dial.
38 people found this review helpful