Brightside Health

Brightside Health Inc

About this app

Every mental health journey is unique. That’s why our expert providers take a hands-on approach to tailor treatment to your needs. Whether you need therapy, medication, or both, you can see improvement at every step—no matter how severe your symptoms.

86% of Brightside members get better within 12 weeks
Appointments within 48 hours
Treatment tailored to you
1:1 dedicated support from start to finish

Here’s what you can expect at Brightside:

1:1 Video Sessions
Share how you’re feeling and get 1:1 support from your provider.

Proactive Progress Tracking
Look back at your progress over time and signal if you need your treatment adjusted.

Anytime Messaging
Send your provider a message to get questions or concerns off your chest between sessions.

Skill-Building Lessons
Learn how to integrate new thought and behavior patterns into your daily life.

Getting better starts now, with Brightside by your side.

Ratings and reviews

The app is good and the therapists and providers aren't bad, but they're a little scammy in how they conduct business. For two months, I was getting meds and therapy through here, getting told "no invoice, no payment due" now, after two months, I get a bill for almost $500, where they billed a months worth of services all at once. Very bait and switch.

The actual therapy portion of this is fine, but the customer service/billing end is absolutely atrocious. Avoid this app unless you actually want to make your mental health worse. I started using the app in July. In the middle of September, they hit me with bills for my entire tenure all at once and without explanation. The bills do not come with any explanation of the charges. I have been trying to contact their support for 2 weeks and cannot get beyond their automated loop. 0/5

I've had a very positive experience with Brightside. It's covered by my insurance, there are providers of many different backgrounds, and they use different practices/approaches to help depending on what you need. If you find you don't mesh with who you've chosen, it's very easy to go back through the bios and choose someone else. Making appointments is simple. Joining the video call is easy. I have been very pleased.

What’s new

Bug fixes and performance improvements