Carter Bank Mobile

Carter Bank & Trust

About this app

Discover a convenient way to bank with Carter Bank Mobile

Manage Bank Accounts
• Securely access your accounts with Fingerprint capabilities
• Activate Fast Balances to view your accounts prior to log in
• Quickly review account activity, balances, statements and check images
• Stay on schedule with real time alerts through email or text notifications
• Save time and gas money with mobile deposit
• Enroll in eStatements for a safer and faster delivery method
• Manage your debit cards and quickly access your credit card activity
• Open a new account

Transfer Money and Pay Your Bills
• Schedule or pay bills directly from home, work or while on the go
• Easily transfer money between bank accounts
• Securely send or receive money with Zelle® to people you know and trust

Credit Score
• Easily check your credit score
• Review your full credit report
• Check alerts to see what has changed on your score and how you can improve your financial wellness

Need help
• Call one of our bank specialists at 833-275-2228
• Visit https://www.carterbank.com/locations to find a location near you
• Visit https://www.carterbank.com/resources/access/online-and-mobile-banking for more details

Refer to the Online Banking Agreement at https://www.carterbank.com/disclosures for the terms and conditions for accessing your bank accounts through Carter Bank mobile

Ratings and reviews

This app is a nightmare. My debit card is always locked when not in use, and every time I try to unlock or lock it, the app crashes about 90% of the time. It usually takes at least 3 attempts, sometimes 5, just to get it to work. Completely unacceptable—especially when you’re stuck at the register trying to pay and people are behind me.

UPDATE: THIS IS STILL GOING ON! PLEASE STOP SAYING "We've logged you out due to inactivity" ALL THE TIME. The fact that I'm at the login screen already tells me that. It's even more ridiculous when I stopped using the app hours or even a day ago and it still says it. It adds no value and makes things worse by adding an unnecessary step to logging in. There is no way to hit "back" to log out like there used to be so there is no way to avoid it.

This is might more aimed at towards Carter than just the app. They need to improve their online banking to be more accurate. You can use your debit card for something, and it will immediately show up in your online banking less than a minute or so after. However, a day or so later, the transaction date and posted dates will finally show, and they're not even close to being accurate. So, good luck trying to possibly match receipts or anything with your online banking. Quite ridiculous actually.

What’s new

This update includes minor bug fixes and enhancements.