
shailesh kullu
This app is Not very user friendly. After Scanning the QR code on the bus * I was not able to enter Route Number. (Multiple Attempts) *Was unable to enter originating stop . *Was unable to enter Destination stop. *Data of the Buses are missing. (Nothing was shown in the map) Instead of typing the Originating and Destination stops some sort of List Of stops must be displayed. Typing in a Moving bus cause so many typos. Got really frustrated to use this app. 0/10 Experience Really ! 👎
4 people found this review helpful
Chartr Mobility
September 18, 2025
Dear Shailesh ,
We're sorry for the trouble caused. Could you please help us understand what went wrong by contacting us to support@chartr.in? We’ll do our best to resolve it.

The KingofEraVarun
If I say it honestly, this app is a complete fraud, rubbish. If you keep relying on it, you will keep paying fine. The Government does not pay attention to any other thing, but if there is even a minute delay in taking the ticket, they forcibly take a fine. There was an issue due to which I should have got a refund, I complained to you clearly but nothing happened from your side.
2 people found this review helpful
Chartr Mobility
September 18, 2025
Dear The KingofEraVarun ,
We're sorry for the trouble caused. Could you please help us understand what went wrong by contacting us to support@chartr.in? We’ll do our best to resolve it.

Aakash
my payment of metro failed 2 times after that both the time payment was deducted from my account they say that payment will be refunded within 48 hours but I didn't get my money back. I also reported this issue on charter help desk but no reply from the team don't use this app it's happening multiple times.
5 people found this review helpful
Chartr Mobility
September 18, 2025
Dear Aakash ,
We’re sorry to hear you had a negative experience. Please send us your booking details or issue to support@chartr.in, and we’ll resolve it as soon as possible.