
Liam Holder
- Flag inappropriate
- Show review history
has to be the worst application ever met. log in gives a asks for NIE number and then a second field asks for the NIE number again and it doesn't accept. edit I've since been told by the developers that this is the support number. Not all NIE (non-EU) have one and there is no option to advance in this case.
Agencia Estatal de Administración Tributaria
October 13, 2025
Si dispone de certificado de ciudadano de la UE, el número de soporte debe indicarlo
con la letra C seguido de 8 dígitos numéricos. En el resto de casos, debe indicarlo con
la letra E seguida de 8 dígitos numéricos. Si persiste tras indicarlo así, ¿podría
escribirnos al correo de soporte? soporteapp@correo.aeat.es

Fatima Kamara
this app is the mostly badly setup app , I have been trying to set it my account , after I put my dni number I and put in my validez date it's still didn't work . and I have been trying for days now
3 people found this review helpful
Agencia Estatal de Administración Tributaria
September 22, 2025
Gracias por su comentario. ¿Podría escribirnos al correo de soporte detallando lo que ocurre, junto con los datos de su dispositivo, para buscar alguna solución? soporteapp@correo.aeat.es

tehlam3
I wish I could give a negative star rating, I wasted days trying to get it up and running, I don't know who created it but they need to get some education in ux design. This pile of garbage wasn't up to the task no matter what I tried it wouldn't work, I ended up going to get a FNMT certificate in person as with this app there was no hope. You would think it's in the government's interest to incentivise people to pay tax, well good luck with this app there is no hope you will ever get there...
1 person found this review helpful
Agencia Estatal de Administración Tributaria
September 15, 2025
Gracias por su comentario. Si tiene alguna consulta o error con la aplicación de Cl@ve, puede escribirnos al correo de soporte indicando la misma. soporteapp@correo.aeat.es