
Bryan Sturdy
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Simply doesn't work with my new connected Eletta Explore machine. Says it's connecting, says the machine is ready, displays a green tick - and then instantly closes, every time! Fortunately, the machine works fine without this app - but the initial experience of the app is terrible. Might be a weak wifi signal - but the machine thinks it is connected. Will try switching to another connection - but the app should behave much better
4 people found this review helpful

Clive Odom
This app does not work. Each time I try to log in I am told that I have been sent a verification email. I haven't, re enter details then get the email. Open the email and click on the Activate Account link. Get a message saying link expired. Go back to app it asked me to log in again. Exactly the same happens again. Get it sorted, I just paid hundreds of pounds for a new machine in part because of this app. I am very annoyed that it does not work De Longi SORT IT OUT!
25 people found this review helpful

Joss Stuart
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I am using this with a De'longhi Soul and I'm going to be as detailed as possible so hopefully the developers take notice of this, because in its current state the fact that this application is being used to advertise their coffee machines is deceitful. If it were just a quiet little add on then fine I wouldn't mind but there are key features you simply can't use without this app.. (1). Connection process: Painful. Each time the app starts it has to find the machine, then you choose it from the list and connect to it. This takes normally about 2 minutes and 4/5 times it just fails. The connection is over wifi so unlike Bluetooth the app does not just open and you are paired like you would expect... (2.) Key Features. Without this app you cannot make your own drinks or use the Bean Adapt function. 2 of the most important features are only in the app. I managed after 3 days of trying to add my own beans, but since then it's failed to connect so I can't adjust the settings for them... (3). Making drinks from the app is useless. You probably imagine that you can just use this app from bed to power on the machine and make a coffee. You can't. Every time the machine powers on it rinses through about 100ml of hot water, so even if you did have a cup under the machine ready, it would just be filled with stale water and you would need to manually empty it out anyway. If you do try and make a drink, 9/10 times the connection will just drop so you have to cancel or add to it from the machine anyway. Just don't bother... (4.) No auto power on. I thought the whole point of having a connected machine was to be able to set it to come on at a set time? This is such a basic feature which isn't in the app or in the machine settings. ----- It's a shame because the De'longhi Soul is actually a great machine, and if you could just control all the features from the machine I wouldn't even bother with this app, but you're paying extra to be hampered with this useless product. Unless these issues get addressed this is definitely the last Delonghi product I'll be buying. There are plenty of other manufacturers out there who have better offerings than this.
29 people found this review helpful